Examlex

Solved

Briefly Explain the Functions of a Customer Insights Team

question 98

Essay

Briefly explain the functions of a customer insights team.


Definitions:

Employing Interpretation

The process of using analytical and critical thinking skills to understand and explain the meaning or significance of something.

Behavioral Discrepancy

The difference between observed behavior and expected or desired behavior in an individual or group.

Affective Discrepancy

The difference between the emotions one feels and the emotions one displays or communicates, often related to psychological discomfort or social strategies.

Cognitive Discrepancy

The difference or inconsistency between an individual's beliefs, perceptions, and actions, often leading to a psychological state of unease.

Related Questions