Which of the Following Is True with Regard to the Inside

question 86

Multiple Choice

Which of the following is true with regard to the inside sales force of a company?

• A) The inside sales force is invariably more attentive to customer needs than the outside sales force.
• B) Unlike the outside sales force, the inside sales force does not require training.
• C) Inside sales representatives engage in face-to-face interaction with customers.
• D) The inside sales force is far more knowledgeable about customer habits than are outside salespeople.
• E) Inside salespeople provide support for the outside sales force, freeing them to spend more time selling to major accounts and finding new prospects.

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Definitions:

Contribution Margin

The amount of revenue from sales that exceeds the variable costs associated with producing a good or service.

Relevant Range

The extent of activity or volume over which the specific cost assumptions and behaviors are considered valid.

Opportunity Cost

The cost of forgoing the next best alternative when making a decision, representing potential benefits that are missed.

Contribution Margin

The difference between a product's selling price and its total variable costs, which helps cover fixed costs and create profit.