Walmart, Costco, and Southwest Airlines Serve Customers Who Want Reliable

question 152

Multiple Choice

Walmart, Costco, and Southwest Airlines serve customers who want reliable, good-quality products or services that are also reasonable and easily available. These companies are all known for pursuing a value discipline known as ________.

• A) operational excellence
• B) customer intimacy
• C) product differentiation
• D) product leadership
• E) focus

Understand the impact of traumatic experiences on the development of certain psychological disorders.

Describe the characteristics and treatment challenges of autism spectrum disorder.

Compare and contrast personality disorders and their associated features.

Understand the biological basis and manifestations of neurodegenerative and neurodevelopmental disorders.

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Definitions:

Economies of Scale

Cost advantages realized by an entity as its production output increases, leading to lower costs per unit due to factors like operational efficiency and bulk buying.

Specialized Outsource Vendors

Third-party service providers with expertise in a specific field, hired to perform tasks more efficiently than the hiring company can.

Training

The process of enhancing the skills, knowledge, and competencies of employees to perform specific tasks or jobs more effectively.

Strategic Blocks

Conceptual blocks or barriers within an organization that prevent the successful implementation of strategic initiatives or change.