The Balanced Scorecard Measures the Performance of a Business Unit

question 22

Multiple Choice

The balanced scorecard measures the performance of a business unit from:

• A)a customer perspective.
• B)a financial perspective.
• C)a learning and growth perspective.
• D)all of the above.
• E)(a)and (b)only.

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Definitions:

Internal Locus Of Control

The belief that one has control over their own life and the outcomes of their actions, as opposed to external forces having that control.

Individuals

Separate and distinct persons as considered in their singular form, each with their own characteristics, responsibilities, and roles within a society or organization.

Self-efficacy

An individual's belief in their own ability to succeed in specific situations or accomplish a task.

High Self-efficacy

A person's belief in their own ability to succeed in specific situations or accomplish a task.