Lisa Is Considered to Be Quite Sensitive Even When It

question 132

Multiple Choice

Lisa is considered to be quite sensitive even when it is clear that someone else is trying to be constructive in terms of making suggestions as to how her reports can be improved.She often reacts to these suggestions by lashing out at the person who is making them.Lisa is exhibiting

• A)defensiveness.
• B)information overload.
• C)selective perception.
• D)filtering.
• E)channelling.

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Definitions:

Profit-Volume Ratio

A measure that illustrates how profits will change with a change in volume, showing the relationship between profit and sales levels.

Mixed Cost

A cost that contains both variable and fixed cost elements, changing in total with the level of activity but having a portion that remains constant.

Variable Cost

Costs that vary directly with the level of production or service activity.

Fixed Cost

Expenses that do not change with the level of production or sales over the short term, such as rent, salaries, and insurance.