Employees Selling Tangible Items Must Gain Knowledge of Their Products

question 38

Multiple Choice

Employees selling tangible items must gain knowledge of their products

• A)by reading material provided by manufacturers.
• B)by listening to customers talk about how products are used.
• C)by studying the products of the competition.
• D)all of these choices.

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Definitions:

Authoritative Style

A leadership approach characterized by firmness and control while also showing concern for the wellbeing of others.

Hypothesis

A proposed explanation made on the basis of limited evidence as a starting point for further investigation.

Theorem

A statement that has been proven on the basis of previously established statements, such as other theorems, and generally accepted operations.

Conjecture

An opinion or conclusion formed on the basis of incomplete information, often involving guesswork or speculation.