OIL CHANGE MINI CASE: Mr

question 1

Multiple Choice

OIL CHANGE MINI CASE: Mr.Greasy is a national car care chain that specializes in providing routine services like oil changes and safety inspections.It advertises nationally, particularly around Memorial Day, Independence Day, and Labor Day, when it runs an advertising blitz to encourage drivers to bring their cars in for a check up before holiday road trips. Mr.Greasy's advertisements emphasize the importance of changing a car's oil regularly in order to prevent costly engine failure.Its stores are recognizable from the road by their gray and yellow color schemes.To encourage brand loyalty, Mr.Greasy offers customers reward cards that customers get stamped every time they get an oil change, and can receive the sixth oil change free after the purchase of the first five.Fast Oil, a North Carolina chain that offers the same kind of services, paints its stores black and yellow in an effort to appear like Mr.Greasy stores and benefit from Mr.Greasy's extensive advertising.Thus many customers have developed positive perceptions of Mr.Greasy, note Fast Oil's store color, and mistake Fast Oil stores for Mr.Greasy stores.
-In the OIL CHANGE MINI CASE,Fast Oil is hoping to capitalize on Mr.Greasy's ________ to increase sales.

• A) evoked set
• B) brand equity
• C) interference effects
• D) encoding
• E) massed learning

Identify and apply proper techniques for using various fasteners and their specifications.

Analyze the function and application of different types of bolts and screws in automotive mechanics.

Describe the principles of torque and its application in automotive repairs.

Understand the design and purpose of different types of automotive lifts.

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Definitions:

Labor Force Discontinuity

Interruptions or gaps in a person's employment history, which may result from various reasons such as taking care of family, pursuing education, or unemployment.

Vocational Development

The process of developing and refining skills and knowledge related to one's chosen career or occupation.

Exploration

The act of searching or traveling for the purpose of discovery, usually in unfamiliar territories.

Commitment

The state or quality of being dedicated to a cause, activity, or relationship.