Business Use of Instant Messaging (IM)________

question 46

Multiple Choice

Business use of instant messaging (IM) ________.

• A)is for informal communication only
• B)is expected to decline in coming years
• C)is always done through specialized corporate IM platforms available only to employees of that company
• D)is very popular in the financial services industry
• E)is frowned upon for formal communication

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Definitions:

Virtual Space

An online, digital environment where users can interact with each other and with digital objects.

Knowledge Workers

Individuals whose jobs primarily involve processing, analyzing, and manipulating information as opposed to manual labor.

Global Economy

The interconnectedness of national economies around the world, facilitating international trade, investment, and economic policy-making.

Knowledge-driven

Knowledge-driven pertains to actions, processes, or decisions that are primarily influenced by data, information, and insights to improve efficiency and outcomes.