Ending a Persuasive Claim Letter with a Closing That Refers

question 48

Multiple Choice

Ending a persuasive claim letter with a closing that refers to "enjoying future purchases from your store," ________.

• A)can be perceived as a benefit from granting the request
• B)is a form of bribery and as such is unethical
• C)is an implied threat that you will organize a boycott of the store
• D)will likely influence the recipient not to comply with your request
• E)is inappropriate and such a closing should only be used in a routine claim letter

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