Which of the Following Buffers Would Be the Best Choice

question 1

Multiple Choice

Which of the following buffers would be the best choice to use in your opening remarks?

• A)In spite of the bad economy, we have managed to maintain our high standards of customer service.
• B)Our industry has been less affected by the financial downturn than many others.
• C)We appreciate all the hard work you have put into trying to boost our store's performance, however sales continue to drop significantly.
• D)We thank you for your dedication and hard work.
• E)I'm so sorry but unfortunately people will lose their jobs today.

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Definitions:

Diffusion of Responsibility

A socio-psychological phenomenon where individuals in a group are less likely to take action or feel a sense of responsibility in the presence of others.

Aggression

Any behavior intended to harm another person who is motivated to avoid the harm

Social Psychologists

Scientists who specialize in understanding how an individual's thoughts, feelings, and behaviors are influenced by the actual, imagined, or implied presence of others.

Suicide

The act of intentionally causing one's own death, often as a result of despair, mental health conditions, or a perception of a lack of alternatives.