Which of the Following Is NOT a Focus of Customer

question 41

Multiple Choice

Which of the following is NOT a focus of customer relationship management?

• A)customer prioritization
• B)share of customer
• C)lifetime value of the customer
• D)customer equity
• E)undifferentiated targeting

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Definitions:

Semipermeable

Describes a barrier or membrane that allows certain substances to pass through it while blocking others.

Cell Wall

A rigid layer outside the plasma membrane of the cells of plants, fungi, and some bacteria, providing structural support and protection.

Plasma Membrane

The lipid bilayer that surrounds a cell, controlling the movement of substances in and out of the cell.

Cytoplasm

The gel-like substance inside the cell membrane excluding the nucleus, containing organelles and is the site of most cellular activities.