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What Are the Risks and Potential Benefits of Online Customer

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What are the risks and potential benefits of online customer communication?


Definitions:

Authoritarian Pattern

A style of leadership or parenting characterized by strict rules, demanding obedience, and little warmth or affection.

Social Learning Theory

A theory that suggests people learn behaviors, skills, and attitudes through observation and imitation of others, emphasizing the importance of social contexts in learning.

Child Rearing

The process of supporting and promoting the physical, emotional, social, and intellectual development of a child from infancy to adulthood.

Uninvolved Pattern

A parenting or relationship style characterized by a lack of responsiveness and emotional warmth towards others.

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