Internal Business Processes Support Which Elements of a Company's Strategy

question 19

Multiple Choice

Internal business processes support which elements of a company's strategy?

• A)They create and deliver the value proposition for customers.
• B)They create and support interfirm supply chain teams.
• C)Both a and
• D) Neither a or b.

Understand the concept of social facilitation and its effects on performance.

Gain insight into attribution theory and its application in social psychology.

Recognize the concept of stereotype threat and its effects on behavior.

Understand the principles of group dynamics, including social loafing and groupthink.

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Definitions:

Repression

A defense mechanism where unpleasant thoughts, feelings, or desires are excluded from consciousness as a protective measure.

Projection

A defense mechanism in which individuals attribute their own unwanted thoughts, feelings, or motives to another person.

Defence Mechanism

Psychological strategies brought into play by the unconscious mind to manipulate, deny, or distort reality in order to defend against feelings of anxiety or unacceptable impulses.

Repression

A defense mechanism proposed by psychoanalytic theory, where a person unconsciously blocks out painful, uncomfortable, or threatening memories, thoughts, or desires from consciousness.