Salespersons Appear to Be Able to Accept Authority and Direction

question 21

True/False

Salespersons appear to be able to accept authority and direction from a number of different departments in the organization without a significant negative impact on job satisfaction.

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Definitions:

Counterconditioning

A behavior therapy technique where an unwanted response is replaced with a more desirable one by associating the feared object with a new, more positive response.

Systematic Desensitization

A behavioral therapy technique used to reduce phobic responses through gradual exposure to the feared object or situation, combined with relaxation exercises.

Phobia

An exaggerated, unrealistic fear of a specific situation, activity, or object.

Cold Turkey

The abrupt cessation of a substance dependency and the resulting uncomfortable withdrawal symptoms.