Case 2-2 Life Decisions Cyber Cafe Is a Cafe with Free Internet

question 45

Multiple Choice

Case 2-2
Life Decisions Cyber Cafe is a cafe with free Internet service and computers that are linked to various online career opportunities. They have set up their computers to display their Web site to help users have a starting point

-The owners find that customers are constantly asking the same questions over and over of their staff.How can they automate the answering of those questions via their Web site?

• A) add a frequently asked questions page
• B) add an image map of career links
• C) add a staff training page
• D) none of the above

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Definitions:

Factory Inspections

Reviews conducted in manufacturing facilities to ensure compliance with safety standards, labor laws, and quality control measures.

Supplier Factories

Manufacturing facilities that produce goods or components for other companies, under contract or agreement.

Self-Serving Bias

The common human tendency to attribute positive events to one's own character but attribute negative events to external factors.

Fundamental Attribution Error

The tendency to overemphasize personal characteristics and ignore situational factors when judging others' behaviors.