ES/DSS Were Found to Improve the Performance of New Managers

question 28

True/False

ES/DSS were found to improve the performance of new managers but not existing managers.

---

Definitions:

ERP

Enterprise Resource Planning, a software that manages and integrates a company's financials, supply chain, operations, commerce, reporting, manufacturing, and human resource activities.

SCM

Supply Chain Management is the strategic oversight of the flow of goods, money, and data from the initial supplier to the manufacturer, then through the wholesaling and retailing stages, and ending with the consumer.

CRM

Stands for Customer Relationship Management, a strategy for managing an organization's relationships and interactions with customers and potential customers.

OLTP

stands for Online Transaction Processing, a class of software programs capable of supporting transaction-oriented applications on the internet.