LeAnne Is Exhausted After Another Long Day of Answering the Phones

question 35

Multiple Choice

LeAnne is exhausted after another long day of answering the phones at the law firm of Boardman, Holloway, and Shriver. She says those three names several hundred times a day, followed by "How my direct your call?" This is an example of

• A) adaptive task performance.
• B) routine task performance.
• C) citizenship behavior.
• D) job performance.
• E) knowledge work.

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Definitions:

Special Interests

Groups or organizations that seek to influence governmental policy or decisions in favor of their specific goals or agendas.

Juvenile Audiences

Young or immature audiences, typically referring to children or teenagers in the context of media and content consumption.

Internet Users

Individuals who use the internet to access information, communicate, conduct transactions, or engage in other online activities.

Worldwide

Pertaining to or involving the entire world.