Which of the Following Does the Net Promoter Score Focus

question 56

Multiple Choice

Which of the following does the Net Promoter Score focus on?

• A)satisfaction
• B)strength of attitudes
• C)likelihood to recommend a product/service
• D)none of these

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Definitions:

Dialectical Behavior Therapy

A type of cognitive-behavioral therapy that emphasizes the psychosocial aspects of treatment, focusing on the acceptance and change of behaviors.

Holding Environment

A supportive space that provides safety and nurturing, facilitating personal growth or psychological healing.

Winnicott

Donald Winnicott was a British paediatrician and psychoanalyst known for his work on the concept of the "good enough" mother and the transitional object in child development.

Psychological-mindedness

The ability of an individual to recognize and understand mental processes, both in themselves and others.