Sharelle Has a Conflict Resolution Style That Works for Her

question 55

Multiple Choice

Sharelle has a conflict resolution style that works for her. Whenever she is involved in settling an issue, everybody comes away feeling that for anything they lost, they gained something else in return. Her efforts have helped save friendships and prevent interdepartmental rivalries from taking over, and along the way she has gotten positive evaluations from everyone who has ever worked for her. Sharelle is adept at the conflict resolution style known as

• A) accommodating.
• B) collaboration.
• C) compromise.
• D) competing.
• E) avoiding.

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Definitions:

Ethnic Background

The cultural heritage or nationality to which an individual belongs, often shared through a common ancestry or traditions.

Ethnic Identity

A sense of belonging or attachment to a group based on cultural, linguistic, or ancestral traits.

Aboriginal Canadians

Indigenous peoples in Canada, including First Nations, Inuit, and Métis, who have unique cultures, languages, and histories.

Jamaican Canadians

Individuals of Jamaican descent who are either born in or have migrated to Canada, contributing to Canada's multicultural society.