_____ Are Simple Tools for Answering Repetitive Customer Questions

question 22

Multiple Choice

_____ are simple tools for answering repetitive customer questions.

• A)Personalized Web pages
• B)Customized products and services
• C)Frequently asked questions
• D)E-mail systems
• E)Automated Section reference 1 systems

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Definitions:

Subtotals

The intermediate totals calculated during the process of adding or summarizing a list of numbers, often seen in invoices or financial statements.

Subdivisions

Parts or sections into which something is divided or segment, often for organizational or categorization purposes.

Percentages

A mathematical term used to express a number or ratio as a fraction of 100.

Visual

Relating to or using sight, pertaining to imagery or visual media.