Which of the Following Is the First Step in the Five-Step

question 18

Multiple Choice

Which of the following is the first step in the five-step chain reaction, as articulated by Deming, with regard to the philosophy underlying TQM ?

• A) Improvement in productivity
• B) Increase in a company's profitability
• C) Higher market share due to superior quality of products
• D) Reduction of costs due to improved quality
• E) Creation of more jobs

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Definitions:

Medulla

A section of the brainstem responsible for regulating vital bodily functions such as heart rate and breathing.

Neurons

Specialized cells of the nervous system that transmit information through electrical and chemical signals.

Nerve Tissues

Specialized tissues in the nervous system that transmit electrical signals throughout the body.

Endocrine System

A network of glands in the body that produce hormones, which regulate metabolism, growth and development, tissue function, and mood among other functions.