According to the Expectancy Disconfirmation Model, a Product That Is

question 35

Multiple Choice

According to the expectancy disconfirmation model, a product that is promoted as being better than it really is will create problems with customers even if its innate quality is high. This is true, however, only if the expectation falls outside of the zone of:

• A) accommodation.
• B) alteration.
• C) abandonment.
• D) attachment.

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Definitions:

Statistics.txt

A text file typically containing numerical data for analysis or statistical purposes.

Try And Catch

Constructs in many programming languages used to handle exceptions or errors, where 'try' defines a block of code to test for errors while 'catch' handles the exception that occurs.

Scanner Class

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A class in Java used for deserializing objects previously saved using ObjectOutputStream, allowing for the reading of objects from a stream.