The Concept That Focuses the Organization's Attention on Providing Continuing

question 11

Multiple Choice

The concept that focuses the organization's attention on providing continuing satisfaction and reinforcement to individuals or organizations that are past or current customers is known as _____. 

• A) strategic alliancing
• B) the endless chain
• C) aftermarketing
• D) prospect maintenance

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Definitions:

Implicit Memory Consolidation

Implicit memory consolidation is the process by which the brain integrates and stabilizes unconscious memories, such as skills and conditioned responses, without our conscious awareness.

Habitual Memory Consolidation

The process by which repetitive actions and behaviors become automatic responses stored in long-term memory.

Explicit Memory Consolidation

The process by which explicit (or declarative) memories, those memories that can be consciously recalled, are stabilized and stored after learning.

Motor Memory

The form of procedural memory that involves consolidating specific motor tasks into memory through repetition, allowing for improved execution over time.