Why Is It Important for Service Provider to Give a Chance

question 54

Essay

Why is it important for service provider to give a chance to customers to complaint?

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Definitions:

Negative-State Relief

A hypothesis suggesting individuals help others to alleviate their own negative moods or feelings.

Hypothesis

A conjectural statement of the relation between two or more variables. Some hypotheses are explicitly causal in nature, whereas others are noncausal.

Need for Cognition

A personality trait representing the tendency of an individual to engage in and enjoy effortful cognitive activities.

Extraversion

A personality trait characterized by outgoingness, high energy, and sociability.