A State-Of-The-Art Gym Provides a Separate Recreation Area Where Customers

question 19

Multiple Choice

A state-of-the-art gym provides a separate recreation area where customers can play chess, scrabble, and table tennis.Not many customers use this facility.Which of the following reflects the lack of perception of customer expectation on the part of the gym?

• A)Communication gap
• B)Delivery gap
• C)Standards gap
• D)Knowledge gap
• E)Zone of tolerance

Analyze the factors that lead to ineffective teams and strategies for mitigating these issues.

Understand the principles of effective communication within teams, including providing constructive feedback and conducting productive meetings.

Recognize the role of technology in facilitating remote collaboration and the importance of choosing the right tools for specific collaboration needs.

Understand the concept of groupthink and how to prevent it in team settings.