A Local Grocery Store Has Set Up an Automatic Billing

question 73

Multiple Choice

A local grocery store has set up an automatic billing counter for customers who buy fewer than five items so that they need not wait long to check out.This has made the billing process efficient, and customers are very satisfied.This strategy reduces the:

• A)zone of tolerance.
• B)standards gap.
• C)knowledge gap.
• D)delivery gap.
• E)communication gap.

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Definitions:

Utility per Dollar

A metric assessing the amount of utility or satisfaction a consumer receives per dollar spent on a good or service.

ADH

Antidiuretic Hormone, a hormone that helps to control the balance of water in the body by affecting the kidneys.

Water Reabsorption

The process by which water is taken back into the body from the filtrate produced by the kidneys during urine formation, thus maintaining fluid balance.

Collecting Ducts

The structures in the kidneys that receive urine from the nephrons and transport it into the renal pelvis, playing a key role in water and ion balance.