Which of the Following Best Describes the Type of Software

question 33

Multiple Choice

Which of the following best describes the type of software that tracks different kinds of information,from what happened on the last sales call,to customers' birthdays,and other special events?

• A)contact management software
• B)word processing software
• C)spreadsheet software
• D)Web conferencing software

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Definitions:

Human Resources

The department within an organization that deals with the hiring, management, and development of employees.

Demand

The desire and ability of consumers to purchase goods and services at a given price.

Markov Analysis

Forecast of a firm’s future human resource supplies, using transitional probability matrices reflecting historical or expected movements of employees across jobs.

What If

Refers to a method of questioning or analysis used to explore possibilities, predict outcomes, or understand scenarios hypothetically.