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When service recovery is necessary,customers are happy.
Revocation
The act of cancelling or withdrawing something, such as an offer, license, or privilege.
Indefinite Offer
An offer in a contract that lacks specific, essential details, making it unclear or not concluded.
Material Terms
Essential provisions or clauses in a contract that are crucial to the performance of the agreement and integral to the contract’s objectives.
Market Price
The current price at which an asset or service can be bought or sold in the market.
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