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Which of the Following Could Be Used to Increase the Tangibility

question 99

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Which of the following could be used to increase the tangibility of services and to facilitate prepurchase evaluation?


Definitions:

Consumer-Protection Statutes

Laws designed to safeguard buyers of goods and services, and the public, from unfair practices in the marketplace.

Liability

The legal responsibility for one's actions or omissions, which can result in being obliged to offer compensation for harm caused.

Proxy

A proxy is an authorization given by a shareholder or other party to represent them and vote on their behalf in a corporate or other formal meeting.

Shareholders' Meeting

A gathering of a corporation's shareholders, held to discuss the company's performance, elect the board of directors, and make decisions on major company issues.

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