Dick Works as the First-Line Manager of a Team of Sales

question 61

Multiple Choice

Dick works as the first-line manager of a team of sales persons at Dowson's Store,a leading clothes retail store.To motivate the sales agents in his team,Dick says that he will not assign weekend work and overtime to the top three sales agents,as per quantitative performance measures.In this example,Dick uses ________.

• A) positive reinforcement
• B) cognitive heuristic
• C) negative reinforcement
• D) decentralization
• E) onboarding

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Definitions:

Transfer Technologies

The process of sharing or moving technological innovations and advancements from one entity to another.

Foreign Corrupt Practices Act

A United States federal law aimed at preventing the bribery of foreign officials for the purpose of obtaining or retaining business.

Bribe

An illicit payment, favor, or incentive given to influence someone's behavior or decisions for one's own benefit.

Illegal

Activities or actions that are forbidden by law.