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Exhibit 9-2
A customer has approached a local credit union for a $20,000 1-year loan at a 10% interest rate. If the credit union does not approve the loan application, the $20,000 will be invested in bonds that earn a 6% annual return. Without additional information, the credit union believes that there is a 5% chance that this customer will default on the loan, assuming that the loan is approved. If the customer defaults on the loan, the credit union will lose the $20,000.
-Refer to Exhibit 9-2.What should the credit union do
What is their expected profit
Pent-up Emotions
Emotions that have been suppressed or not expressed, often leading to increased tension or stress.
Adaptive Coping
Strategies that are effectively used to manage or reduce stress through positive actions, thought processes, and emotional responses.
Constructive Coping
Efforts to deal with stressful events that are judged to be relatively healthful.
Appraisal-focused
Refers to coping strategies that involve changing the way one thinks about a stressor or challenge.
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