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Mrs.Hill,aged 68,was hospitalized after a stroke.The speech therapist recommended that oral feeding be stopped because of her dysplasia.During visiting hours,Mr.Hill fed his wife some noodles.The nurse noticed this and stopped Mr.Hill from feeding his wife,telling him it was the doctor's decision.An hour later,the nurse returned and found Mr.Hill feeding his wife again.The nurse tried to stop him again.Mr.Hill refused and claimed that the clinical staff was trying to starve his wife; he also threatened to get violent with the nurse.The nurse decided to walk away and documented the event in Mrs.Hill's chart.According to Thomas' four stages of conflict,in which stage could the nurse have been more effective?
Politeness
The practice of showing considerate or respectful behavior towards others in social interactions to maintain positive relationships and social harmony.
Confirmation Bias
The inclination to seek out, understand, prefer, and remember information in a manner that validates one’s existing beliefs or theories.
Beliefs
Convictions or acceptances that something exists or is true, especially without proof.
Information
Data, knowledge, or facts that are obtained, received, or transmitted.
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