____ Can Be Used to Read PINs Entered at ATMs

question 51

Multiple Choice

____ can be used to read PINs entered at ATMs or to detect long-distance authorization codes that callers dial.

• A)Shoulder surfing
• B)Footprinting
• C)Zone transferring
• D)Social engineering

---

Definitions:

Service Stockout

Occurs when a service provider cannot meet customer demand due to insufficient resources or capacity, leading to customer dissatisfaction.

Service Level

A measure of the quality of a company's service, typically in terms of meeting customer needs or the percentage of customer demands met on time.

Probability

An evaluation of the probability that a specific event will take place.