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KST Mart has large amounts of customer data. To understand customer purchase behavior, the company uses a process that automatically discovers correlations in the collected data. Through this process, the company learns that people who buy bread, typically also buy a packet of butter. As a result, the manager of the supermarket places butter near the shelf that stocks bread. In this scenario, KST Mart has most likely used _____ to process information.
Behavioral Techniques
Methods or strategies used to alter or influence specific behaviors in individuals or groups.
Organizational Behavior Modification
The use of behavioral techniques to reinforce positive work behavior and discourage unhelpful work behavior.
Law of Effect
A principle in psychology stating that behaviors followed by favorable consequences become more likely, while behaviors followed by unfavorable consequences become less likely.
Behavioral Perspective
A view in psychology focusing on observable behaviors and the ways in which they are learned through interactions with the environment.
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