Effective Communication with Telecommuter​​Sue Has Worked from Home for Four

question 40

Essay

Effective Communication with Telecommuter​​Sue has worked from home for four years, taking phone orders for a national catalog retailer. Sue feels unappreciated for her efforts and detached from the management and coworkers. In the past, Sue had been very efficient, responsible, on-time, and reliable. Lately, however, her performance has faltered. Monitors listening in to her calls find she is not selling the new additional products as it is required. Using the theories discussed in the chapter, how would you as Sue's supervisor motivate her to increase her productivity and satisfaction?

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Definitions:

Benzodiazepines

Benzodiazepines are a class of psychoactive drugs used to treat conditions such as anxiety, insomnia, and seizures by enhancing the activity of the neurotransmitter GABA in the brain.

Tricyclic Antidepressants

Medications used primarily to treat depression and certain other conditions, working by increasing levels of neurotransmitters in the brain.

Selective Serotonin Reuptake Inhibitors

A class of drugs commonly prescribed to treat depression and anxiety by increasing the levels of serotonin in the brain.

Ritalin

is a medication primarily used to treat Attention Deficit Hyperactivity Disorder (ADHD) by stimulating the central nervous system.