A Sales Manager Has Carefully Selected the Members of Two

question 25

Multiple Choice

A sales manager has carefully selected the members of two sales teams,team A and team B,so that they have as nearly as possible identical skills and abilities. Both are assigned potential customers in the same industry. Both groups are offered the same rewards. Team A consistently performs better than team B. What does this tell you about performance and motivation according to the text?

• A)The level of ability has no impact on performance. 
• B)Team B can be more motivated than Team A but perform at a lower level. 
• C)Team A has higher motivation than Team B and therefore performs better. 
• D)Team A has the same level of motivation as Team B but still performs better.

---

Definitions:

Evaluative Comments

Feedback or remarks that assess the quality, effectiveness, or value of something.

Unstructured Interviews

A flexible, conversational interview style without a fixed set of questions, allowing in-depth exploration of the interviewee's views and experiences.

Employee Handbook

A document provided by an employer to its employees, outlining the company's policies, rules, and expectations as well as employee rights and benefits.

Team Meetings

Gatherings of team members to discuss objectives, strategies, and issues pertinent to their collective work.