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Which of the Following Is True of a Focus Group

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Which of the following is true of a focus group?


Definitions:

Process-focused Service

A service design strategy that emphasizes the customization and flexibility of services according to the process requirements of individual customers.

Mass Customization

is a manufacturing technique that combines the flexibility and personalization of custom-made products with the low costs associated with mass production.

Process Analysis

The study of workflow within a business to identify its operational processes and improve efficiency and productivity.

Design Tools

Instruments and software used in the creation, planning, and modifying of products, buildings, and other items.

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