Exhibit 2-3: in a Study Designed to Investigate the Effect

question 25

Multiple Choice

Exhibit 2-3: In a study designed to investigate the effect of self-recitation on recall, an investigator asked two groups of 10-year-olds to memorize a number of statements.The subjects of Group I were told to read the statements repeatedly.The subjects of Group II were told to read the statements repeatedly and also to spend some of their time to test their recall by self-recitation.Later, both groups were given a test of memory for the statements.Statistical analysis of the scores showed that the subjects of Group II obtained significantly higher scores than those of Group I.
-Refer to Exhibit 2-3.The operational definition of recall was

• A) the ability to recollect learned statements.
• B) the scores on the memory test.
• C) not included in the summary.
• D) the ability to reproduce the statements accurately.

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Definitions:

Work Shift

Scheduled periods of work for employees, often rotating among mornings, afternoons, and nights, to ensure continuous operation in industries such as healthcare, manufacturing, and service.

Service Quality

Refers to the evaluation of how well a delivered service matches the expectations of the customer.

Determinants

Factors or variables that decisively affect the nature or outcome of something.

Categories of Definitions

Groups or classifications of definitions according to their subjects, uses, or characteristics.