Research Shows That Repeat Customers Spend ________ Percent More Than

question 76

Multiple Choice

Research shows that repeat customers spend ________ percent more than new customers.

• A)5
• B)52
• C)67
• D)97

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Definitions:

Social Identity

An individual's sense of self, derived from perceived membership in social groups, emphasizing the importance of group affiliations.

Categorization

The process by which ideas and objects are recognized, differentiated, and understood through the assignment of labels or categories.

Diversity

Refers to the inclusion of different types of people (such as people of different races, cultures, genders) in a group or organization.

Feelings

Emotional states or reactions that are subjectively experienced as part of an individual's consciousness.