Good Strategy Execution Can Involve Policies and Procedures Manuals in Order

question 75

Multiple Choice

Good strategy execution can involve policies and procedures manuals in order to maintain consistency in product quality and service behavior patterns to allow for

• A)activities that need to be strictly prescribed and activities to allow room for independent action on the part of company personnel.
• B)differences in product range and quality across company outlets.
• C)an extremely narrow scope of independent thinking and action of company staff.
• D)a written strategy but not the routines for running the business.
• E)ample leeway in how staff perform activities at different company outlets.

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