The Big Difference Between Business Process Reengineering and Continuous Improvement

question 106

Multiple Choice

The big difference between business process reengineering and continuous improvement programs like TQM or Six Sigma is that

• A)reengineering is a tool for installing process organization, whereas TQM/Six Sigma concern defect-free production methods and delivering world-class customer service.
• B)reengineering helps create core competencies, whereas TQM/Six Sigma are tools for making a core competence stronger and more efficient.
• C)reengineering is a tool for achieving one-time quantum improvement, whereas TQM and Six Sigma programs aim at ongoing incremental improvements.
• D)business process reengineering requires benchmarking, whereas TQM and Six Sigma do not.
• E)reengineering represents an effort to totally revamp a firm's value chain, whereas TQM looks at incrementally improving the performance of two or three targeted value chain activities and Six Sigma is primarily for reducing manufacturing defects.

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Definitions:

Dietary Modifications

Changes made to one’s diet in order to improve health, manage allergies, or accommodate medical conditions.

Vitamin Supplements

Products taken orally that contain one or more vitamins or other nutrients intended to supplement one's diet.

Nitrogen Balance

A measure of the balance between nitrogen intake and nitrogen excretion, indicative of the body's anabolic or catabolic state.

Tissue Growth

The process of cellular multiplication or increase in the size of tissues, which can be normal or pathological, such as in tumor development.