When Trying to Change a Problem Culture, Management Should Undertake

question 92

Multiple Choice

When trying to change a problem culture, management should undertake such steps as

• A)selecting a team of key employees to lead the culture change effort and design a plan for cultural change.
• B)identifying facets of the present culture that are supportive of good strategy execution and which ones are not and then specifying what new actions, behaviors, and work practices are needed in the new culture to improve performance.
• C)drawing up an action plan to change the present culture and then persuading company personnel why this plan of action is good and will be successful.
• D)conducting an employee survey to determine the organization's cultural norms and what company personnel like and dislike about the current culture.
• E)employing a consultant with expertise in culture change and following his or her advice on how to proceed.

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Definitions:

CCA Class

A categorization in the Canadian tax system that groups assets with similar properties for depreciation purposes.

Operating Income

This is the profit realized from a business's core operations, indicating the financial health of the business by excluding the effects of financing and investments.

Fixed Assets

Long-term tangible pieces of property or equipment a company owns and uses in its operations for generating income.

NPV

Net Present Value; a calculation used to determine the value of an investment by discounting future cash flows to present terms.