The ______ Dimension of Customer Service Is the Ability of the Supply

question 56

Multiple Choice

The ______ dimension of customer service is the ability of the supply chain to reduce the cycle time involved in fulfilling a customer order from the point an order was received.

• A)time
• B)reliability
• C)communication
• D)convenience

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Definitions:

Bonuses

Financial or other rewards given to employees in addition to their regular compensation.

Punishment

A consequence given in response to an undesired behavior, intended to discourage that behavior in the future.

American Workforce

The collective group of individuals engaged in employment within the United States, encompassing a diverse array of occupations, industries, and demographic backgrounds.

Highly Engaged

Deeply involved, committed, or interested in a particular activity, cause, or work.