When Describing Deming's Principles to a Colleague, Which of the Following

question 57

Multiple Choice

When describing Deming's principles to a colleague, which of the following would you NOT discuss?

• A) Quality should be aimed at the needs of the consumer.
• B) Companies should determine which workers are to blame for problems.
• C) Improved quality leads to increased market share and employment.
• D) Quality can be improved on the basis of hard data.
• E) Companies should aim at improving the system.

---

Definitions:

Pyramid Style

A structured approach to organizing information, typically starting with the most important points and followed by supporting details.

Sidebar

A distinct section, often boxed or set apart from the main content, providing additional information, insights, or related details.

Descriptive Subject Line

A subject line in emails or messages that clearly describes the content or purpose of the communication.

Effective Email

A form of electronic message that is clear, to the point, well-structured, and tailored to its audience to achieve its intended purpose.