In the First Step in Resolving a Complaint or Grievance,_____

question 32

Multiple Choice

In the first step in resolving a complaint or grievance,_____.

• A)the supervisor should listen to the shop steward if the steward does not bring the employee
• B)the departmental steward cannot present a grievance to the supervisor in the absence of the aggrieved employee
• C)the supervisor cannot speak with the employee directly in front of the steward
• D)the supervisor should not listen to an aggrieved employee if the employee presents a grievance in the absence of the steward

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Definitions:

Social Loafing

When part of a team, individuals often show a decrease in effort towards goal completion as opposed to their solo endeavors.

Individual Productivity

The amount of output or work a single person can produce in a given timeframe.

Group Polarization

A group's propensity to opt for decisions that are more pronounced in extremity than the early tendencies of its members.

Acquittal

A legal judgment that a person is not guilty of the crime with which they have been charged.