The Presence of a Friendly Desk Clerk in a Budget

question 19

Multiple Choice

The presence of a friendly desk clerk in a budget hotel is an example of which of the four features of a service package?

• A) Supporting facility.
• B) Facilitating goods.
• C) Explicit services.
• D) Implicit services.

---

Definitions:

Forecast for May

A predictive analysis or estimate of events or trends that will occur in May, often used in sales, marketing, or production planning.

Weighted Moving Average Method

A forecasting technique that assigns different weights to historical data points, giving more importance to more recent data.

Pancake Sales

The commercial activity of selling pancakes, which can serve as an indicator of consumer interest or market trends in particular food products.

Forecast for August

A prediction or estimation of future events or conditions specific to the month of August, often used in sales, weather, or production planning.