For Companies Offering Customized Services, Which One of the Following

question 39

Multiple Choice

For companies offering customized services, which one of the following is true?

• A) A comprehensive employee hiring process is very important.
• B) Employee tasks are low on divergence.
• C) A production-line approach to service is desirable.
• D) Information processing plays a minor role.

---

Definitions:

Contract Acquisition

The process of obtaining a contract through various means such as negotiation, competitive bidding, or purchase in order to procure goods, services, or works.

Old-Timer Resistance

The reluctance or opposition often exhibited by long-standing members within an organization to changes or new ideas.

Newcomer

A Newcomer is an individual who has recently joined an organization, group, or community, and is in the process of learning and adjusting to its norms and practices.

Temporary Employee

A worker hired for a predetermined, limited period of time or for the duration of a specific project or task.