The Difference Between a Customer's ________ of a Service and the ________

question 22

Multiple Choice

The difference between a customer's ________ of a service and the ________ of the service delivered is called GAP 5.

• A) perceptions; perceptions
• B) perceptions; expectations
• C) expectations; perceptions
• D) expectations; expectations

Discuss the significance of geographic features and atmospheric conditions in influencing local and global climates.

Interpret diagrams and models related to Earth's climate system.

Evaluate methods for mitigating climate change and its effects.

Understand the characteristics and distribution of different biomes.