A Cruise Ship Has Available a Certain Number of Rooms

question 1

Multiple Choice

A cruise ship has available a certain number of rooms in each of 10 categories of appointments ranging from a two-bunk inside cabin to a suite with an outside patio and indoor sitting area. If a passenger requests a sailing date in which the desired cabin is sold out, which of the following actions would be considered the least viable alternative for the cruise line?

• A) Offer an upgraded cabin at a reduced price.
• B) Attempt to steer the passenger to an available date.
• C) Overbook the cabin.
• D) Offer a downgraded cabin with special privileges such as a $100 certificate for use in the casino.

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