What Does Service Recover Restore for the Company

question 51

Multiple Choice

What does service recover restore for the company?

• A) Service recovery restores customer satisfaction to strongly dissatisfied customers.
• B) Service recovery restores focus on financial goals.
• C) Service recovery restores cost consciousness in sales staff.
• D) Service recovery restores a focus on cutting waste.

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Definitions:

Drawing Accounts

Accounts used to track the amount of money or assets withdrawn from a business by its owners.

Owner's Equity

The residual interest in the assets of a company after deducting liabilities, representing the owner's claims against the company's assets.

Bonus

Additional compensation given to employees or stakeholders beyond the standard payment expectations.

Ownership Interest

The proportion of a company or property owned by an individual or entity, often represented as a share of equity.